Shipsy, a leading provider of AI-native solutions for the supply chain and logistics technology industry, has announced the appointment of Servo Sawhney as Chief Customer Officer (CCO). This strategic leadership addition reinforces the company’s commitment to helping customers realize value from AI and advance toward its vision of building the autonomous supply chain.
Servo brings over two decades of experience across customer success, go-to-market strategy, and enterprise transformation. He has been instrumental in scaling several major Indian SaaS companies, including HighRadius, and has consistently demonstrated the ability to enable industry leaders to unlock measurable business value through AI-led transformation.
In his new role, Servo will work closely with supply chain leaders to shape and execute their AI transformation strategies. As enterprises increasingly depend on AI-driven solutions, a major challenge has been bridging the gap between understanding current operational bottlenecks and implementing AI-native technologies that deliver tangible outcomes. Servo’s expertise in translating complex technology into clear, high-impact customer results will be pivotal in enabling Shipsy’s 150+ global customers to maximize returns on their logistics technology investments.
He will also collaborate with Shipsy’s product and engineering teams to ensure that customers can seamlessly orchestrate their digital workforce and transition toward an agentic, AI-powered future.
“At Shipsy, we are committed to building an agentic future for our customers and understand that making these transformations successful requires a close partnership with the customer organization, and a clear understanding of where value can be unlocked to drive growth. Servo’s experience of managing complex transformations for Fortune 500 companies will play a key role in enabling this for Shipsy’s customers. I am confident that Servo will play a critical role as we gear up for our next phase of growth.” said Soham Chokshi, Co-Founder & CEO, Shipsy.
This announcement follows Shipsy’s recent partnership with Tech Mahindra—one of the world’s largest providers of IT solutions and services—to help global supply chain leaders build AI-native capabilities. Together, the collaboration aims to accelerate digital transformation across retail, consumer goods, and logistics sectors.
