Comviva, a global leader in digital transformation solutions across customer experience, data monetization, and digital financial services, has announced the appointment of Manish Agrawal as its new President and Chief Operating Officer (COO). This marks a key leadership milestone in the company’s Comviva 2.0 journey, which is focused on accelerating market growth, deepening customer engagement, and driving innovation in a dynamic digital ecosystem.
In his new role, Manish will lead the transformation of Comviva’s product portfolio, anchored around AI/agentic technologies and next-gen platforms, while strengthening cross-functional collaboration and operational excellence. All product units across the organization will now report into him.
“We are thrilled to welcome Manish to the Comviva family” said Rajesh Chandiramani, Chief Executive Officer at Comviva. “His deep industry expertise and transformative leadership will strengthen our ability to execute with agility, drive stronger cross-functional alignment, and propel our customer-centricity vision forward. I am confident that Manish’s appointment will be pivotal in translating our strategic goals into impactful outcomes for our clients globally.”
A seasoned techno-business leader, Manish brings over 30 years of diverse cross-industry experience across telecom, manufacturing, and BFSI sectors. Over the past two decades, he held several senior roles at Tech Mahindra, including business management, engineering, consulting, M&A, and cybersecurity. Most recently, he served as Global Practice Head – Telecom, where he played a critical role in reshaping the company’s telecom strategy, leading global pre-sales, and developing AI, SaaS, and data-driven solutions for marquee telecom clients worldwide.
On his appointment, Manish Agrawal said, “I am excited to join Comviva at a transformative point to deliver credible customer experiences through it’s “AI First and SaaS Ready” innovative software technology platforms and to deliver best customer-experiences for our global customers. I look forward to working with Comviva senior leadership to enable our hyper growth, unlock new business transformation opportunities with the strength of our innovative technology platforms, and to deliver world’s best end customer experiences to our global clients.”
As Comviva doubles down on strategic investments, market expansion, and client partnerships, this leadership move underscores its commitment to building future-ready capabilities and scaling its innovation agenda.
